FREQUENTLY ASKED QUESTIONS
Who can apply for a B2B account?
How do I create a B2B account?
How long does account approval take?
PRODUCTS & SOURCING
Where are your kilims and rugs sourced from?
Are your kilims handmade?
Do you offer vintage and new-production pieces?
Can I purchase individual pieces or do I need to order in bulk?
Do you offer custom sourcing and pillow production?
PRICING & ORDERS
How do I see B2B prices?
Do you offer volume discounts?
Can I request a product list or selection for my store?
Can I order products for my online store?
How are customs duties and import taxes handled?
SHIPPING & DELIVERY
Do you ship internationally?
How long does delivery take, and which shipping companies do you use?
STILL HAVE QUESTIONS?
Whether you're sourcing for a retail store, interior project, hospitality business, or online shop, our team is here to help. CONTACT OUR TRADE TEAM →